Billing
Plans
| Plan | Price | Businesses | History kept | Snapshots | Alert addresses per business | API and agent queries a month |
|---|---|---|---|---|---|---|
| Free | $0 | 1 | Last 30 days | Every 6 hours | 1 | 100 |
| Business | $19/month or $190/year | 1 | Everything | Every hour | 5 | 2,000 |
| Practice | $99/month or $990/year | 10 | Everything | Every hour | 10 | 10,000 |
| Practice 50 | $349/month or $3,490/year | 50 | Everything | Every hour | 10 | 50,000 |
Annual billing is two months free compared with paying monthly. Prices are in US dollars and exclude taxes where they apply. The live prices are always the ones on the pricing page.
What counts
Only queries of the change history through the API or the MCP tool are counted; one query counts once, however many changes it returns. The web app, the CSV export and the alerts are never counted. The allowance resets on the first day of every calendar month at 00:00 UTC.
More businesses than the plan
Connecting stops at the plan's number of businesses. If you move to a smaller plan, the businesses connected last are paused (not deleted) until you upgrade again or disconnect others.
When the query allowance is used up
- API and agent queries from an account with a card on file continue and are billed at $0.01 per extra query at the end of the month.
- Queries from a free account receive HTTP 402 with a link to the pricing page.
Upgrading, downgrading and cancelling
Open Account and choose a plan; payment is handled by Stripe Checkout. To change the card, download invoices, switch plans or cancel, use Manage billing, which opens the Stripe customer portal. A cancelled plan stays active until the end of the period you paid for, then the account returns to the Free plan, which keeps the last 30 days of history.
Receipts and invoices
Stripe emails a receipt for every charge. Invoices are available in the customer portal.
Refunds
Every charge can be refunded within 14 days, no questions asked. See Refunds.